Medcom Care Management wants you to be satisfied with the service we provide. As we strive for excellence, we would like the opportunity to respond to your concerns and complaints. To submit a written complaint, download and print the Medcom Care Management complaint form, click the link below.
Mail a written complaint, or deliver the complaint in person, to:
Medcom Care Management
P.O. Box 1751
2100 Covington Centre
Covington, LA 70434
If you prefer to contact us by phone, call the Medcom Care Management at (800) 643-4416 or you may complete the Customer Satisfaction Survey